Okay, so I'm a bit behind because I started my blog a bit a day later than planned, so I have to condense 2 days into one blog so I can catch up. Where to begin...
The first day at Homestead was a bit surreal. This whole project has been a bit foggy from day one, and I still don't know what to expect. All I know is that the people I've met so far are really cool. Dean Arcamo, our trainer for week one, is a straight up genuine person who is passionate about helping us learn and get grounded in the ways of Homestead. He reminds a lot of my friend Jon Chung, who is also a really great person to know and befriend. This is cool, because my friend Jon is in Malaysia and I've been missing him a lot lately; so I've really come to appreciate Dean and all that he's doing for us. On Monday we learned some really basic stuff about the CRM, and the history of Homestead. I was really surprised to see how much Intuit and Homestead mesh together on so may levels. The corporate culture is very similar, but I think Homestead may have a bit of an edge on Intuit. It's too early to tell, but so far I think the Homestead model of business is a bit counter intuitive to the way Intuit does things. This isn't bad though, because lets face it, Intuit makes way more money than Homestead; so, we must be doing something right. Either way, I'm anxious to see how much of each company "rubs off" on the other.
The first day of work was great; but, the first day of corporate living was even better. Even though I had to wrestle with Comcast to get my interwebs hooked up, it was a great day (thanks to a Comcast rep named Michael). He told me not to tell you that he was the best (he said it was his secret), but I have to look out for my fellow Mike (it's kinda my secret too...shhhh.). Once my internet was connected I went for a nice hot-sweaty-makeup-run. It felt great to get back on my feet and just go. I love the New Balance commercials, because they capture so much truth about life, even though they're selling shoes (which are great by the way). I can't wait to go get my run on today.
So, Tuesday was another great day; jam packed full of info about domains, emails, and other good things like that. We got to listen in on calls again; it's what the Homestead folks call "ride-alongs". There aren't any pods like at Intuit; rather, they have people sitting side-by-side, so they're closer together and less separated. It's cool that way because the person next to you is more of a friend and resource that way, and there's this camaraderie there that is a little different than the Intuit flavor. So far the ride-alongs have been the most helpful in understanding "how it happens". We've learned a bit about the processes and tools to make it happen, but the execution part has been stellar. It seems like there's more respect to the agents than there is for the ones back home (for the most part anyway).
The best part of the day was meeting Bob Olsen. He's kind of a big deal. He used to work for GoDaddy.com, until Justin (CEO of Homestead) lured him to the company with his ideals and attitude. The guy just spit motivation without even blinking. I was pretty stoked to meet him, because it's always so refreshing to meet people who have the same zeal for life as I do. I'm sure he knows how to get Bronco tickets too :) Anyway, that was Tuesday at work.
After we got back to the apartments I went for a walk to get my hair cut. I soon realized that nothing was in close walking distance. 45 minutes later, I arrived at Great Clips. Vicki, I hope you can forgive me, but my hair needed cutting. For those of you who don't know, Vicki is my stylist, and she really is the best at what she does; just an overall super cool person. Anyway, I made the trek to Great Clips, and I really didn't know if I was going to make it out alive. I'm not a big fan of chain haircutting places, because they just don't put the love into a cut like somebody who's getting more money! (Vicki is the exception though, she's good to me and it isn't because of the money). So I have yet to wash my hair since the cut and see what kind of mess I'm working with. I'm nervous even now... I mean come on, I paid $15 for nervousness. Sheesh, I can only imagine what a woman must think when she gets her glory cut.
After I made the long walk back to my place, I ran into Palmer at the corner. I made a detour with him to the 7-11, and got a lovely assortment of US only goods (you'll see once I upload the pics - Kev, you're gonna freak out!). From there we went to the Rio Grande Mexican Restaurant, and had some great food and some awesome beer. I had what I call "steak tacos", but I don't really know what the Mexican name was. It was one of those tough pronouncer type dishes. I drank an Agave Wheat draft beer, which was quite nice; and, to finish the meal I had an Agave martini made with some Patron Silver tequila. Very delicious, and very strong. It made the walk home go by quite quickly though. I'm not sure if the altitude was a factor...but let's just go with it and say the thin air made me a bit tipsy. ;)
Here I am now, writing today's blog, about to go for a run or a workout...not sure which will be easier at this point. I think I did a pretty good job of catching up on my blogging, what do you think? I need some feedback so I know what the people want to hear :P Let me know, okay? :)
Cheers friends, until tomorrow,
-Dizzy in Denver
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